SALES POLICY

Effective Date: February 22, 2025

At BUBSYCOSMETICNIE, we are committed to providing you with the best quality high heels and excellent customer service. Our sales policy is designed to ensure that every transaction is seamless, clear, and efficient, creating a pleasant shopping experience for every customer. By purchasing from us, you are agreeing to our terms and conditions set forth in this policy. Please read this policy carefully to understand how we handle orders, payments, shipping, returns, and exchanges.

1. Ordering Process

The process of ordering at BUBSYCOSMETICNIE is simple and user-friendly, ensuring that you can easily find and purchase the high heels that best suit your needs.

  • Select Products: Browse our extensive collection of high heels, ranging from elegant stilettos to comfortable block heels. Each product page includes detailed information such as product description, available sizes, color options, and price.

  • Add to Cart: Once you have chosen your desired product, click the “Add to Cart” button to place it in your shopping cart. You may continue shopping or proceed directly to the checkout page to complete your order.

  • Review Your Order: Before confirming your order, you will have an opportunity to review the items in your cart, update quantities, or remove items as needed.

  • Checkout: When you are ready to complete your purchase, click the “Proceed to Checkout” button. Here, you will need to provide your shipping address and payment details. If you are a returning customer, you can log in to your account to speed up the checkout process.

2. Payment Methods

To provide you with the flexibility and convenience in completing your purchase, we accept a wide range of payment methods:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: We also offer PayPal as a secure and easy option for making payments online. PayPal provides an extra layer of security and convenience.

  • Bank Transfers: For customers in certain regions, we offer the option to pay via bank transfer. This method may require additional time for processing, and we will notify you once the payment has been received.

  • Gift Cards: We also accept gift cards issued by BUBSYCOSMETICNIE or our authorized partners. You can redeem your gift card during checkout.

Please note that all transactions are processed in USD (United States Dollars), and applicable taxes will be added based on the delivery location.

3. Order Confirmation

After your payment is processed successfully, you will receive an Order Confirmation email from us. This email will contain the following:

  • Order number
  • Product details (name, quantity, price, size, etc.)
  • Billing and shipping addresses
  • Estimated delivery date
  • Contact information for customer support

Please retain this email for your records as it serves as proof of purchase.

4. Shipping and Delivery

BUBSYCOSMETICNIE strives to ensure prompt and efficient delivery of your orders. We use trusted shipping partners to ensure that your order arrives safely and in a timely manner.

  • Shipping Costs: The shipping cost is determined at checkout based on your delivery address, the total weight of your order, and the selected shipping method. We also offer free shipping promotions for select orders.

  • Processing Time: All orders are processed within 1-2 business days of payment confirmation. Orders placed after hours or on weekends/holidays will be processed on the next business day.

  • Delivery Time: Delivery times vary depending on your location. For domestic orders within the U.S., delivery typically takes between 3-7 business days. For international orders, delivery times may vary depending on the destination country and customs regulations.

  • Shipping Providers: We use reliable shipping carriers, including UPS, FedEx, USPS, and DHL, to deliver your order. We provide tracking information once your order has shipped, allowing you to monitor its progress.

  • Address Accuracy: Please ensure that your shipping address is correct before finalizing your order. We are not responsible for delays or errors due to incorrect or incomplete shipping information.

5. Returns and Exchanges

At BUBSYCOSMETICNIE, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward and easy-to-follow returns and exchange policy.

  • Eligibility for Returns: To be eligible for a return, items must be unused, unworn, and in their original condition with all tags and packaging intact. Returns must be initiated within 30 days of the delivery date.

  • Return Process: To initiate a return, contact our customer service team via info@bubsycosmeticnie.com or call (517) 263-2893. Provide your order number and the reason for the return. We will send you detailed instructions on how to return the item.

  • Refunds: Once your returned item is received and inspected, we will process a refund to your original payment method. Refunds may take up to 7-10 business days to reflect in your account, depending on your payment provider.

  • Exchanges: If you wish to exchange an item for a different size or style, please indicate your preference when contacting us. We will attempt to fulfill the exchange based on product availability. If we are unable to exchange your item, a refund will be issued.

  • Return Shipping Costs: If the return is due to an error on our part (e.g., wrong product or damaged item), we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping fees.

6. Product Availability

While we strive to maintain accurate stock levels, there may be occasions when an item becomes out of stock after an order is placed. If this occurs, we will promptly notify you by email and provide options, such as:

  • Backordering the item (if applicable).
  • Selecting an alternative product.
  • Issuing a full refund.

We are committed to providing a seamless shopping experience, and we will work with you to resolve any stock-related issues promptly.

7. Pricing and Taxes

All prices listed on our website are in U.S. Dollars (USD) and include applicable sales tax based on your shipping address. Any additional charges, such as shipping fees or customs duties for international orders, will be calculated at checkout. Prices are subject to change at any time without prior notice, and any updates will be reflected on our website.

8. Customer Service

Our dedicated customer service team is here to assist you throughout your shopping experience. Whether you need help placing an order, have questions about our products, or require assistance with returns, we are available to support you.

You can reach us via:

9. Changes to the Sales Policy

BUBSYCOSMETICNIE reserves the right to modify or update this Sales Policy at any time. Any changes made to the policy will be posted on this page with the updated effective date. We recommend reviewing this policy periodically to stay informed of any changes.

This Sales Policy is effective as of February 22, 2025.

Thank you for shopping with BUBSYCOSMETICNIE! We are committed to offering you exceptional products and services. If you have any questions or need assistance, please don’t hesitate to contact us.